Zambia National Commercial Bank features in the Africa issue of Business Chief

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|Aug 10|magazine3 min read

(Norwich, UK, 10/08/2018)

Through a digital transformation strategy, Zambia Commercial National Bank continues to serve the technologically enabled banking customer.

The global banking industry is changing. As technology continues to redefine the very nature of the financial space, with more and more customers moving away from the physical banking of the past, companies and financial institutions must adapt and innovate with this changing landscape in order to continue to be successful.

In this ever-evolving digital world, the responsibility of the IT function has never been more crucial. This is most certainly the case for Zambia National Commercial Bank (Zanaco), as the company looks to completely reimagine its IT and technology infrastructure in order to better serve the modern banking customer.

“It’s part of my strategy here to make IT far more central to the strategic direction of the bank,” says Frank Banda, Head of IT.

“As the industry becomes increasingly dictated by technology, there has to be a greater code of alignment between IT and the business, so that it moves away from being just a support function and becomes more of a partner to the business.”

Read the full feature at https://africa.businesschief.com/