Santander UK’s technology transformation features in this month’s Business Chief magazine with exclusive video content
(Norwich, UK, 07/12/2018)
This month, Santander UK has been on the cover of Business Chief Europe and a major feature in Gigabit magazine.
In an exclusive interview, Chief Data Officer and Head of Data Services David Hayes, and Managing Director of Santander UK Technology and Head of Digital Services Andy Pearson discuss how the bank is transforming its services and operations through digital disruption while remaining a trusted member of the community.
The interview also includes some exclusive video confident where Hayes and Pearson explore topics such as the importance of trust and security in this new era of digital banking, technology transformation across the wider finance industry, and how to manage the significant culture change that comes with digitalisation.
“Trust is a really strong foundation – security is important because our customers have entrusted us with their information. Security is fundamental to any bank,” Pearson emphasises. Indeed, Santander carries this through to ensuring each of its partners on the journey (such as Everis, Cloudera, NuoDB, Microstrategy and Pivotal) also maintain strict standards when it comes to keeping data secure.
In the future, Santander sees itself front and centre of the finance industry as it continues to be disrupted by technology. “I firmly believe technology will completely change banking over the next 20 years,” says Hayes. “The challenge for the industry will be to embrace those technologies – and the winders will be those who can do that in a way which is right for the customer.”
You can read more about Santander UK’s journey in the magazine.