Financial inclusion is on the up in Mozambique thanks to Moza Banco
(Norwich, UK, 12/07/2018) The Deputy Director and Head of Information Technology and Systems at Moza Banco speak exclusively to Business Chief magazine.
The African banking sector is a hotbed of innovation and, in Mozambique, Moza Banco is driving financial inclusion with its cutting-edge digital strategy.
One way in which the Mozambican bank is making waves in the sector is through its use of agent banking, whereby a banking agent – that is a retail or postal outlet – processes clients’ transactions on behalf of the bank.
On top of this, the commercial bank is also creating self-service kiosks and is partnering with disruptors in the market to create APIs.
This mammoth digital transformation is not only important for the bank, it’s also vital for the country at large as it is promoting financial inclusion.
“By offering services like agent banking, mobile banking and other financial facilities we aim to create a genuine relationship with our clients and make Moza Banco their preferred bank of choice,” said Espírito Santo Monjane Jr.
“The banking sector is one of the most promising markets in Mozambique. Doing banking in Mozambique isn’t just about business. It also plays a huge social role,” added Sansão Monjane.