Atlas Mara: banking on digital transformation
(Norwich, UK, 5/11/2018)
Banking is undergoing nothing short of a technological revolution. With every aspect of the financial sector undergoing dramatic overhauls of internal operations to provide up-to-the minute customer-facing offerings, there is not a corner of this market that is not reconfiguring its infrastructure, strategy and processes. Atlas Mara is a bank focussed on investments and operations within sub-Saharan Africa and it too has radicalised its business to keep up to spin with all the latest disruptive technology in the sector.
The person charged with overseeing this sometimes tricky transformation is Teza Ngulube, Country Head Retail and Digital Banking with the bank. Having previously served with Zanaco and Chartered Bank, Ngulube joined Atlas Mara to take charge of its digital operations after a merger with BancABC in November last year.
Ngulube was recruited to oversee the questionable infrastructure that was hindering the processes of this new company and its newly-formed executive team. In short, the infrastructure and systems needed to change in order for the bank to emerge as a credible choice for its new and existing clients.
“I joined Atlas Mara on the 1st of February this year,” Ngulube explains. “And it's really been about making sure the bank has high-quality products that are working. The banks went through some amalgamation and those two banks had very different profiles in every aspect. The technology from both sides also had to come together for a digital banking solution that worked for the new company.”
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